FAQ

  • Do you offer rush orders for last-minute events?

    Yes, we do offer rush orders. However, a rush fee will be added to the final order total, as we must pause and reschedule other projects to prioritize your request. Rush availability depends on our production schedule at the time of inquiry.

  • How do I place a custom order?

    You can place a custom order directly through our Custom Design Tab page, located in the top right corner of our website. Once you submit the form, we will reach out within 48 hours to discuss the project details, confirm design direction, and provide next steps.

  • Can you match my wedding colors, fonts, or theme?

    Yes, we can match your wedding or event theme, including colors, fonts, floral styles, and overall aesthetic. Simply provide your inspiration photos, color’s or mood board. Our design team will create a mockup that aligns with your vision for approval before production.

  • Do you make custom shirts, hats, jackets, or tumblers for businesses or events?

    Yes, we provide custom apparel and promotional items for weddings, business branding, corporate gifting, and special events such as bridal parties and birthdays. Available items include shirts, hats, jackets, tumblers, koozies, bags, and more—customized with your logo, design, or event details to create a professional and polished finished product.

  • Do you ship nationwide, or is local pickup available?

    Yes, we offer nationwide shipping with secure packaging for all custom products, including signage and delicate décor. We do not currently offer standard local pickup, but it may be arranged on a case-by-case basis. We also offer local delivery in the Salt Lake City area for a small fee.

  • Do you require full payment upfront or just a deposit?

    Most custom orders require a 50% deposit to begin the design and production process. The remaining balance is due before shipping or delivery. Smaller orders may require full payment upfront, depending on total cost and production requirements.